Frequently Asked Questions
Hardware
Troubleshooting hardware problems
Further Articles
- CCTV at entrance area auto reboot randomly.
- CCTV at the front desk and commercial centre can not be viewed online.
- CCTV inside the lift is not functioning.
- Computer lose connections with printer.
- Faulty cable detected for CCTV Camera.
- Faulty telephone line in hotel units.
- Fingertec scanner at guard house screen faulty.
- Function ballroom's projector showing error lines.
- Hotel main door cannot be accessed via key card.
- Hotel main door is out of service.
- Hotel main door lock is inaccessible via card.
- INNkeeper freezes due to many guests check-out at the same time.
- INNkeeper turns unresponsive.
- Key card faulty.
- One of the master key unable to scan and open units.
- Parking gate unable to distribute entry tickets.
- PC turns error during startup.
- Printer disconnected from scanner and laptop.
- Printer produces bad image quality.
- Printer produces error lines on printed artwork.
- Request to backup PC.
- Requesting to issue lift access card.
- Season parking holder card declined.
- Security's patrol clocking card malfunction.
- Telephone not functioning.
- WiFi machine unable to distribute coupon for house guest.